FREQUENTLY ASKED QUESTIONS

You should sell your car with us because we are able to give you a better price than other car buying services and we offer an on the spot service.

Webuynicars.com does not charge any fees for their service. The price agreed is the price you will get paid.

Simply give us a call and one of our friendly local team will call you within 1-2 working days to discuss your valuation and arrange a viewing at your convenience.

No problem – we will settle any outstanding finance on your vehicle as part of the transaction.

To enable us to do this we will need you to contact your finance provider to request an up to date settlement figure and your agreement reference number.

This settlement amount will be deducted from the amount paid to you for your car and we will send a faster payment directly to your finance providers bank account to settle the agreement.

We can still buy your vehicle even if you have any negative equity, but you would be responsible for the difference between what we offer you and the outstanding amount of finance you owe.

If during the inspection, we discover something about the car that we didn’t already know, we may have to change our valuation.

It’s worth remembering however that our ideal goal is to buy your car at a price that makes you happy and would make you want to sell with us again in the future.

It is worth noting however that you are obliged by law to disclose all cosmetic and mechanical issues before accepting an offer from us.

We do not buy cars for parts, high-end luxury cars, or cars over 12 years old. We also can’t purchase cars with more than 90,ooo miles on the clock.

You will need to bring the following with you to your appointment:

• The V5 logbook/registration certificate in your name at your current address
• Both sets of car keys (if available)
• All available service history and MOT certificates
• Photographic ID showing your current address

The evaluation of your vehicle should take no longer than 15 mins, and if you are happy with our valuation and our subsequent offer, it should only take a further 5 minutes to complete the sale. However you are more than welcome to spend longer with us over a coffee.

We need your original V5 document to allow us to purchase your car. If you do not have one, we advise you to contact the DVLA to obtain a new one.

This depends on the circumstances. We would advise you to contact us on (028) 9124 8444 to find out how we can help.

Our working hours are Monday to Friday 9.00 am to 5.30pm and Saturday 9.00am to 4.00pm

Our Head Office is located in Balloo Industrial Estate, Bangor, County Down.

Depending on circumstances, we may be able to pick up but we would first need you to call us on (028) 9124 8444 to explain the situation and we will try our best to accommodate.